casino games Privacy Policy

When you register and use casino games, we collect personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number provided during registration. We also collect financial information such as your preferred payment method details and transaction history, which are required to process deposits and withdrawals in Philippine pesos. During gameplay, we automatically collect technical data including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect fraudulent activity, and improve the overall experience for players across the Philippines. We may also collect identity verification documents such as a government-issued ID when required to comply with our Know Your Customer obligations under applicable Philippine regulations. All information collected is limited to what is genuinely necessary for the purposes described in this policy.

casino games uses the personal information we collect for specific, legitimate purposes directly related to providing you with a safe and enjoyable gamingexperience in the Philippines. Your registration details are used to create and manage your account, verify your identity, and ensure that only eligible players aged 21 and above can access the platform. Financial information is used solely to process your deposits and withdrawals in Philippine pesos and to maintain accurate transaction records as required by law. Technical and session data is used to protect your account from unauthorised access, investigate suspicious activity, and optimise platform performance across mobile and desktop devices. We may use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about offers available on casino games. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight. If you wish to update your communication preferences, you may do so at any time through your account settings.

casino games does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with carefully selected service providers who assist us in operating the platform, including payment processors, identity verification partners, fraud prevention services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. Where required by Philippine law, court order, or regulatory authority, we may disclose your information to the relevant government body or law enforcement agency. In the event of a business restructure, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We may also share anonymised, aggregated data with analytics partners to understand platform usage trends; this data cannot be used to identify you personally. All third parties with whom we share data are required to maintain standards of data protection consistent with the Philippine Data Privacy Act of 2012. We regularly review our data-sharing arrangements to ensure they remain appropriate and proportionate.

We retain your personal information for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable to licensed gaming operators. Technical logs and session data are retained for a shorter period sufficient for security monitoring and dispute resolution purposes. When your data is no longer required, we securely delete or anonymise it so that it can no longer be linked to you. All personal data is stored on servers protected by industry-standard encryption, access controls, and regular security audits. We take reasonable steps to ensure that data stored or processed outside the Philippines is afforded equivalent protections to those required under Philippine law. If you have questions about how long specific categories of your data are retained, you may contact our support team through your account dashboard.

As a Filipino player, you have specific rights over your personal data under the Philippine Data Privacy Act of 2012, and casino games is committed to honouring those rights in full. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You have the right to access a copy of the personal information we hold about you by submitting a request through your account dashboard. You may request correction of any inaccurate or incomplete data, and we will update our records promptly upon verification. You have the right to object to the processing of your data for direct marketing purposes, and we will cease such processing immediately upon receipt of your objection. In certain circumstances, you may request the erasure of your personal data; however, we may be required to retain certain records to comply with our legal obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

casino games uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and provide you with a personalised experience on mobile and desktop devices. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and security features. Performance cookies help us understand how players navigate the platform so we can identify areas for improvement; these cookies collect anonymised data only. We do not use third-party advertising cookies or allow external ad networks to place tracking technologies on our platform. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect your ability to use some features of casino games. A full list of the cookies we use and their purposes is available upon request through our support channel. By continuing to use the platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When we make material changes, we will notify you via a notice displayed upon your next login or through the contact details registered to your account. The date at the top of this page indicates when the policy was last revised, and we encourage you to review it periodically. Continued use of casino games after any changes have been published constitutes your acceptance of the revised policy. If you do not agree with any updates, you should stop using the platform and contact support to arrange account closure. Previous versions of this policy are available upon request. For any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact our support team through your account dashboard.